Barbados Full-day Coast to Coast Tour

Thank you for your kind review . We are elated you enjoyed your experience.

Good day It's absolutely unfortunate we could not facilitate your tour . Our business is to show our beautiful island to visiting tourist it's also our livelihood so cancelations are not taken lightly . We wish weather forecast was pin point accurate then we can all plan our activities with no disruptions of weather . Your tour was booked on a day which said light showers as you indicated forecast is available for us organizers and also you the customers . Weather conditions change overnight to thunderstorms and 30 percent visibility. As a company offering a scenic tour it will be irresponsible to try take guest out in rapidly changing and dangerous weather . Which offer no value to the guest pin in the vehicle from strong wind and rain. Please review accurately . We did not offered you Monday as some of the venues we visit are closed on that day . You suggested Monday as it was your last day before travel . Our communication offered March 1st. When reviewing companies I always encourage customers to be accurate in information. We honestly wish we could of control rain thunderstorm snow and the other pleasure stoppers God throws at us but we can't all we can do is adapt We immediately offer you a full refund when you indicated you could not reschedule We accept all reviews even negative out comes as reviews are tools to improve So I hope this clears up the idea that we cancel with a poor excuse of weather . No driver visibility no passenger visibility dangerous winds and strong rain us unacceptable conditions to offer our customers . And that's the reason why we cancelled the trip safety first. We do apologize for the bad weather but it was completely beyond our control .

Pleasant Good Afternoon, Its every travelers dream to have the ideal vacation flawless and memorable for generations. Unfortunately there are things we cant change and events that happen which is beyond our control, national and island wide lock downs and companies closing because of covid protocols or a customer who carry the virus was in contact with they business, is all beyond our control. This tour in question was booked the day before and on every viator booking email and ticket indicates contact the supplier prior to confirm tour and pick up time. , Not following details instructions on your part nor responding to calls or being available at your hotel is beyond our control, how ever calling us to confirm your tour was well within your power which you did not do . We apologies that your day was not as planned but national protocols wouldn't have allowed us to complete the tour , second we could not contact you prior to you prior to your tour, how ever as mention on our call it not in our business to disadvantage our customers or take money out our own pockets. and as mention by you also you gladly written a not so flattering review . All we can conclude in saying is we hope you still had a wonderful trip to Barbados as the island has much to enjoy and one bad day is never the complete mode for your vacation. Alistair

Thank you for your kind review we are happy you enjoyed your experience with us , hope to see you on your next visit

i wonder who had a extra rum punch , we are happy you enjoyed your tour